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Services marketing : new insights from consumers and managers / by Eric Langeard ... [et al.]
(Report / Marketing Science Institute ; no. 81-104)

Publisher Cambridge, Mass. (14 Story St., Cambridge 02138) : Marketing Science Institute
Year c1981
Language English
Size ix, 180 p. : ill. ; 28 cm
Authors Langeard, Éric
Subjects LCSH:Service industries -- Marketing  All Subject Search
Notes Bibliography: p. 177-178

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書庫2F 図書 図書
673.9//L25




0086518482

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Material Type Books
Classification LCC:HF5415.122
DC19:658.8
ID 2000022052
NCID BA07541851

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