<Books>
The advances in retailing series
Publisher | Lexington, Mass : Lexington Books |
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Hide subdivided bibliography.
1 | The Service encounter : managing employee/customer interaction in service businesses / edited by John A. Czepiel, Michael R. Solomon, Carol F. Surprenant alk. paper. - Lexington, Mass. : Lexington Books , c1985 |
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Material Type | Books |
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ID | 2000022044 |
NCID | BA00294492 |
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