＜Books＞
The advances in retailing series
| Publisher | Lexington, Mass : Lexington Books |
|---|
Hide subdivided bibliography.
| 1 | The Service encounter : managing employee/customer interaction in service businesses / edited by John A. Czepiel, Michael R. Solomon, Carol F. Surprenant alk. paper. - Lexington, Mass. : Lexington Books , c1985 |
Hide details.
| Material Type | Books |
|---|---|
| ID | 2000022044 |
| NCID | BA00294492 |
Usage statistics of this contents
Number of accesses to this page：5times
※After Sep 4, 2017
Total Lendings：0times
(Lending within 3 months：0times)