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＜Books＞
What the best CEOs know : 7 exceptional leaders and their lessons for transforming any business / Jeffrey A. Krames

Edition	1st ed
Publisher	New York : McGraw-Hill
Year	2003
Language	English
Size	vi, 250 p. : ill. ; 22 cm
Authors	*Krames, Jeffrey A.
Subjects	LCSH:Chief executive officers -- United States -- Case studies  All Subject Search LCSH:Leadership -- United States -- Case studies  All Subject Search LCSH:Decision making -- United States -- Case studies  All Subject Search LCSH:Management -- United States -- Case studies  All Subject Search LCSH:Organizational change -- United States -- Case studies  All Subject Search LCSH:Success in business -- United States -- Case studies  All Subject Search
Contents	The exceptional seven and the traits that defined them Place the customer at the epicenter of the business model : Michael Dell and the art of the customer Create an authentic learning organization : how Jack Welch converts learning into results Focus on solutions : Lou Gerstner on creating a customer-obsessed IBM Prepare the organization for drastic change : Andy Grove on strategic inflection points Harness the intellect of every employee : Bill Gates on creating a knowledge-based organization Create a performance-driven culture : Herb Kelleher on the importance of creating a family-like culture Learn from competitors, but remain faithful to the vision : how Sam Walton's vision created the world's largest company
Notes	Includes bibliographical references (p. 225-240) and index

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