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＜図書＞
Shopping behavior of department store customers; a study of store policies and customer demand, with particular reference to delivery service and telephone ordering / With the assistance of Bernard Portis, Jr.

出版者	Boston : Division of Research, Graduate School of Business Administration, Harvard University
出版年	1963
大きさ	xviii, 291 p. maps, diagrs. 22 cm.
著者標目	Rich, Stuart U. Harvard University. Graduate School of Business Administration. Division of Research
件　名	Consumers -- United States  全ての件名で検索 Department stores -- United States  全ての件名で検索 Telephone selling Delivery of goods
一般注記	Bibliographical footnotes.

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